Got Questions?
Frequently Asked Questions
Everything you need to know about buying a car from John Olivia Auto Sale. Can't find your answer? Contact us directly.
How do I buy a car from John Olivia Auto Sale?
Buying from us is simple. Browse our inventory online, find the car you love and click "Add to Cart" to begin the purchase. You can complete the full transaction online or contact our team to arrange an in-person visit and test drive before finalising your purchase.
Can I book a test drive before buying?
Absolutely! We encourage all customers to book a test drive before committing to a purchase. Simply contact us through our Contact page or call us directly, and we'll schedule a convenient time for you to come in and experience the car firsthand.
Are all your cars inspected before sale?
Yes — every single vehicle in our inventory goes through a rigorous 150-point inspection carried out by our experienced in-house vehicle inspector. We only list cars that meet our high quality standards. Full inspection reports are available on request.
Do your cars come with a warranty?
Yes! Every car we sell comes with our 12-month comprehensive warranty included as standard. This covers major mechanical and electrical components, giving you complete peace of mind from the moment you drive away.
Can I see the car's full history before buying?
Of course. We provide a full vehicle history report for every car in our inventory. This includes previous ownership details, service records, MOT history and any recorded accidents. We believe in complete transparency so you can buy with full confidence.
What finance options do you offer?
We offer a range of flexible finance options including Hire Purchase (HP), Personal Contract Purchase (PCP) and personal loans. Our finance specialist David works with a wide panel of lenders to find the most competitive rates tailored specifically to your budget and circumstances.
How quickly can I get a finance decision?
In most cases we can get you a finance decision within minutes. Once you submit your application our team works quickly with our lending partners to secure an approval. In some cases additional documents may be required which can extend the process slightly.
Do I need a good credit score to finance a car?
We work with lenders who cater to a wide range of credit profiles — from excellent credit to those who have experienced financial difficulties in the past. We will always do our best to find a solution that works for you. Contact us and let's have a conversation.
Is there a deposit required for finance?
A deposit is not always required but putting one down can reduce your monthly payments and improve the terms of your finance agreement. Our team will walk you through all the options so you can choose what works best for your financial situation.
Do you accept trade-ins?
Yes we do! We accept trade-ins on all makes and models regardless of age or condition. Simply bring your car in for a free valuation and we'll give you a competitive offer that can be used as a deposit or deducted from the price of your new vehicle.
How is my trade-in valued?
Our team carries out a thorough assessment of your vehicle taking into account its age, mileage, condition and current market value. We use industry-standard valuation tools combined with our own market knowledge to ensure you receive a fair and honest offer every time.
Do I need to buy a car to trade mine in?
While most customers trade in as part of a new purchase, we also consider buying vehicles outright. Contact our team to discuss your situation and we will let you know what options are available to you.
Where is John Olivia Auto Sale located?
Our showroom is located at 123 Auto Drive. You can find all our contact details and opening hours on our Contact page. We welcome walk-ins during business hours but if you'd like to arrange a specific appointment please give us a call or send us a message.
What are your opening hours?
We are open Monday to Friday 9:00 AM — 6:00 PM, Saturday 10:00 AM — 4:00 PM, and closed on Sundays. Our online inventory and enquiry form are available 24/7 so you can browse and reach out to us at any time.
How long has John Olivia Auto Sale been in business?
We were founded in 2013 by John and Olivia, making us over 12 years in business. In that time we've helped thousands of customers find their perfect vehicle and built a reputation for trust, quality and outstanding customer service.
What payment methods do you accept?
We accept all major credit and debit cards, bank transfers and finance agreements. For online purchases our checkout is powered by WooCommerce with secure payment processing. If you have a specific payment query please contact our team directly.
Still Have Questions?
We're Here To Help
Our team is always happy to answer any questions you have